Contact information

Contact Information

For customer support, order queries, collaborations, or business communication, you may contact Qaleera, a brand of Brilliant Edge Systems and Technologies Private Limited.

Customer Support

Brand: Qaleera

Legal Entity: Brilliant Edge Systems and Technologies Private Limited

Email: contact@qaleera.com

For Faster Support

Please include the following details when contacting us:

· Order ID
· Registered contact details used while placing the order
· Product name
· Clear description of the issue
· Photos or video, if applicable

Response Timeline

We aim to respond to customer queries within 24 to 48 business hours. During sales, festive seasons, or high-volume periods, responses may take longer.

Grievance and Escalation

For complaints, escalations, or unresolved concerns, customers may write to: